FAQS
What is the difference between your Brazilian Virgin hair and Indian Remy Hair?
Both hair types are cuticle aligned which eliminates tangling. The Brazilian Virgin hair is chemical free and can be bleached to 613. The Indian Remy hair can be bleached to 27. Our Brazilian Virgin hair can last multiple years with proper care, whereas our Indian Remy hair lasts one year with proper care.
What are the best hair products for virgin hair?
We suggest using products that are sulfate free. Argan oil can be applied to the hair, avoid heavy oils which may weigh down the hair.
How many bundles do I need for a full sew in?
It all depends on your desired thickness and lengths. Shorter lengths automatically have fuller bundles because bundles are sold by weight (100 grams). Shorter lengths often need only two bundles combined with a frontal or closure to complete a full head sew in. Longer bundles have thinner bundles thus three to four bundles maybe needed to achieve a full head sew in.
Do you ship same day?
All products are made to order which doesn’t enable us to ship same day. Our custom wigs are constructed in our factory and shipped to our quality control team before shipping to the customer.
When can I expect my shipment?
Bundles, closures, and frontals have a processing time of 3 to 5 business days. Custom wigs without customization have a processing time of 5 to 8 business days. Custom wigs with customization have a processing time of 10 – 14 business days. After the order is processed and shipped US residents can expect to have their order within 2-3 business days. International orders may take up to 6-10 business days for shipping.
Does your company offer bundle deals?
Our bundles are discounted with the wig construction service.
Why are braided wigs more dense at the top and sparse at the bottom?
This construction process ensures the weight of the wig remains comfortable for the wearer. If you have any questions regarding the construction process please give us a call at (800) 958-3235.
Why is the construction period 10 - 15 business days for loc wigs or knotless braid wigs?
Loc wigs and knotless braids wigs are made to order. The workmanship in these items are extremely tedious and detailed which makes the processing time much longer. The extended processing time ensures the end result is a masterpiece that you will love for years to come.
